Q: What time is the trek start?
A: As early as possible. The weather and views are better in the morning. Usually before 10:00AM
Q: What time is the pick up time if I stay in Senggigi or Mataram area?
A: Pick up point at the hotel's lobby is at 06:00AM, anywhere in Senggigi or Mataram. For those who stay in Gili Islands, the pick up point would be at Bangsal Harbor at 07:00, please arrange yourself boat transport from the Gilis to the harbor.
Q: Where can I leave my extra luggage during the trek programme?
A: You can leave them in our office or in our base in Senaru. You can have all your luggage back after the trek ends. The Car who pick you up will come with all your belongings.
Q: I am coming from Singapore by Silk Air, arrival time is late, which programme should I take as I need 1 night accommodation before I started the trek?
A: You can take the 5D/4N Option 1 or Option 2. This package includes 1 night accommodation at 3-4 stars hotel in Senggigi area.
Q: What is Volcanology Trek?
A: Volcanology Trek is our new product which separate from other trek package. This programme visiting the Gunung Baru (baby volcano) and started from different trek trail (Torean). This trek designed for those who have advanced experiences. Not recommended for beginners.
Q: How many guide and porter prepared for each programme?
A: For participant/s of 2 persons, we provide 1 mountain guide + 2 porters. Guests only carry their personal daypack. The rest of equipment, logistics and tools are carried by our porters. If needed under circumstances, we can provide extra porters with extra cost of US $ 20/day.
Q: Where can I get the update information on weather condition of Rinjani national park?
A: You can get the most update weather conditions for Mt. Rinjani at our website:
http://www.lombok-tourism.com/weatherforecast.htm We have been keep in touch with our base in Senaru to get updated with the current information up in the mountain.
Q: Are we traveling in a big group sharing or individual group?
A: Upon request, you can be handled separately from our groups that departing on the same date. If you travel in family group, or just among friends or colleagues we can adjust our programme to meet your needs.
Q: Do the guide and porters speaks English?
A: Yes, all our mountain guide and porters speak English.
Q: When is the peak season of the climb and when is the time when it is not possible to do the trek?
A: Peak Season of the climbing is June, July and August. The lowest season is mid-January to February due to the heavy rain. Due to the tropical climate that Lombok has, almost all year round it is possible to do trek unless the activity of the volcano raised. Usually we will get an official fax notification from the Meteorology &
Geophysics Department and National Park Management about the current activity of the volcano.
